Why use an ARLA Propertymark Protected Agent?

Why use an ARLA Propertymark Protected Agent?

Agents do not currently have to be qualified, anyone can set up a lettings agency but only an ARLA Propertymark agent offers true protection and peace of mind. All agents who belong to ARLA Propertymark are required to operate in a transparent way, providing services which are subject to independent scrutiny. Any agent who falls below Propertymark’s standards will be subject to disciplinary action.

Whether you have a property to rent out or are searching for a home, you need an agent that you can trust. If you are a landlord, you are entitled to a professional service and confidence that your agent will manage your investment in your best interests. As a tenant, you need the reassurance that maintenance issues will be dealt with promptly to ensure your tenancy agreement runs smoothly.

When issues do arise, the quality of your selected agent makes a real difference. Here at Cheapmoov, we are ARLA Propertymark Protected agents. While there is no mandatory regulation of letting agents and landlords, there are nearly 150 pieces of law affecting tenancies. If your agent is not up to date on offering a professional service, you could be missing out on protection guaranteed by law.

Every year, landlords lose millions of pounds through dealing with agents who are not ARLA Propertymark members.


  • Experienced and trained professionals required to undertake regular training
  • Backed by Propertymark Client Money Protection Scheme
  • Up to date with complex legislative changes and best practice
  • Adhere to a nationally recognised Code of Practice
  • Submit independently audited accounts to Propertymark annually
  • Membership of an independent redress scheme
  • Professional Indemnity insurance

Landlords who choose letting agents registered with ARLA Propertymark can be confident that their money is safe. Under the Client Money Protection scheme (CMP), all money is kept in a designated client account and these accounts are subject to annual, independent inspections. In the unlikely event that your agent does misappropriate funds, the CMP scheme will compensate both tenants and landlords.


  • Citizens Advice 03444 111 444
Money Advice Service 0800 138 7777

Excellent service provider

United Kingdom